Did you know 68% of consumers are willing to pay more for products from brands that offer good customer experiences?
Sales team management is among the top challenges a business faces. Managing a sales team is not an easy task, especially when it plays such an essential role in a company’s growth.
A sales manager or a leader has all the potential to make or break a sales team. The role of managing a sales team comes with a lot of pressure, but by following the below-mentioned practices you can build and manage a successful sales team.
Here are some proven tips on how to manage a sales team for a company’s success.
Tips To Manage Sales Team
1) Develop strong leadership skills
Leadership skills are essential for sales managers or team leaders. A leader may not be a part of every call, but the influence they have on their team members is what reflects on every call.
If sales team members are unable to perform well or are having troubles converting leads into sales, then who do they look to? It’s the sales team lead that is in charge of ensuring that everything is going as planned.
Also, strong leadership skills should not be confused with giving orders and making things happen by putting pressure on sales teams. A good leader is available at all points, acts as a guide in all situations whatsoever, and keeps the sales team motivated.
2) Invest in system and process
Systemization is the key to building a successful sales team. If your company has a good sales management tool, it increases the productivity of your sales reps. Such a tool also helps agents to follow a clear path to be productive throughout the day.
As per studies, 64% of salespeople’s time is not spent on getting sales done; instead, a significant part of their time is spent on carrying out mundane tasks or going around talking to other sales team members.
An efficient sales and sales team management tool will not only help your team stay focused on their tasks, but also give you reports on their performance.
It is essential to put effective systems in place to help your teams stay productive. Also, it is absolutely necessary to train your sales team on how to use the sales management system to their advantage.
3) Build good sales habits
Developing good habits, in general, are important and the same goes for sales. Developing the right sales habits plays an important part in leading your sales team to its success.
Forming a regular habit of calling on a particular time, making timely follow-ups, keeping customer engagement constant, etc. forms a routine for a salesperson. Once it’s in routine, the chances of missing any tasks are diminished.
Also, it is important to trust your sales team in what they do. Micromanaging each of their tasks will only make them hate what they are doing. Help the sales team inculcate the habit of taking ownership of their tasks and if they go wrong somewhere, help them straighten things up.
4) Align sales and marketing
The complete buyer journey has changed tremendously with digital advancement. People’s buying habits have changed, now before they consult someone else for something they want, they first research it online. By the time a salesperson comes into the picture, half of the buyer’s journey is completed.
This is a major shift both for businesses and consumers. Consumers are more in control than they were a few years ago. This shift calls for businesses to focus on aligning their sales and marketing strategies.
Both these processes are extremely important for a business’ growth. Marketing efforts are directed towards building a strong brand identity and that can be built only when they understand the end-user well. For this, the sales team can help them greatly as they are the ones in constant contact with the consumers.
Also, the sales team can better their engagement by working closely with the marketing team, as the marketing team knows how to leverage content effectively.
Managing the sales team is not that easy, but it’s not that difficult either. Strong guidance, effective processes, proper training, necessary alignment, and the right direction can help you help your sales team achieve its goals.
As mentioned earlier, putting the right systems in place is necessary. Manage your team better and help them focus on what’s most important by implementing the right sales management tool.