The call center marketplace revenue is a whopping $200 Billion! And, it’s expected to reach $407.1 Billion by 2022. If that number doesn’t convince you,
Do you know an average internet user checks the phone at least 58 times a day? And that’s just the average statistics we’re talking about.
Do you know 70% of sales reps still connect and generate meetings over the phone? With the rapid advancement of technology, getting real-time data about
Due to the pandemic, the call center industry has been a pioneer when it comes to the remote work field. In fact, according to industry
Can artificial intelligence (AI) replicate human emotions? Will AI take all our jobs? Will AI replace mankind?! These are just three among the many questions
There are two kinds of people. People who excel in every interview and people who know the basics but still give a substandard performance. And,
Telesales is a popular process that every company incorporates to sell their products and services through the telephone. There are two types of telesales, inbound
Try visualizing a contact centre. What is the first image that comes to mind? Whether you picture a bunch of people with smiles as bright
Regardless of the industry, a business operates in, achieving growth and delivering a unique customer experience is what they constantly work toward. And one way
Did you know that customer experience is directly affected by the performance of telecallers? Moreover, their performance is the key brand differentiator for any business.
Copyright © 2021 NeoDove Technologies Pvt Ltd. All rights reserved.
[contact-form-7 404 "Not Found"]
