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What is Telecalling?

Telecalling is the process of reaching out to individuals with the objective of selling or advertising a product or service, responding to queries, etc. over the phone.
Through telecalling, your sales representatives can create and establish strong relationships with your current and prospective customers.

Why do you need this guide?

In this guide, you will learn all about:
  • Why you need a telecalling team
  • What are the responsibilities of a telecaller
  • Skills to look out for in a telecaller
  • How to set up the best telecalling team
  • How to get the most out of your telecalling team
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Why do you need a Telecalling team?

No matter what business you run, you will have to engage your customers in some way or another. Although there are many platforms to do that today, nothing beats the clarity and simplicity of a phone call.
For this exact reason, an effective telecalling team is a necessity for any successful business.

60% of marketing managers at Fortune 500 companies rate telemarketing as "Very Effective" for lead generation and customer outreach.

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NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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    About NeoDove
    NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
    It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
    Here’s a list of what you can do with NeoDove:
    • Create and prioritize campaigns. Add leads. Assign users.
    • Create customizable customer details forms and message templates. Add attachments.
    • Get complete lead history. Make calls through auto dialer. 
    • Send instant WhatsApp, email and SMS without saving customer details manually.
    • Set follow-ups and never miss a single lead.
    • Prioritize leads and assign tasks to other members.
    • Get sales pipeline overview and call reports.
    • Track and manage team performance.
    • Get both direct and custom integrations. Capture all the leads in one place.
    • Access the Marketplace for value-added services.
    NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.

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