Durwang Sawant, SwitchMyLoan
Make sure your telecallers never miss a detail or divert from a call. Create call scripts and include a variety of questions - such as MCQs, date and times, short answers, etc. View all the responses in real-time or download CSV files later.
Whether it's hourly reports, weekly or monthly reports, know how your telecalling team is doing in real time. Know how many calls were attempted, how many were connected, the average duration of every call, and other KPIs. Telecallers, too, can view their individual performance metrics on the mobile app.
Leads can be assigned manually or automatically based on criteria like age, state, language, etc. Your chances of conversion will increase greatly if leads are assigned to the right person and at the right time.
Make sure your telecalling team utilizes its time in a productive and efficient manner. Know how many breaks each of your telecallers took, and why they took them. If the break-time is exceeded, you will be notified.
NeoDove is used across multiple industries and brings every telecaller the flexibility to work from anywhere and at any time.
We bring you comprehensive features on one platform, hands-on training and 100% support - all this at a competitive price!
By eliminating manual tasks, NeoDove reduces the workload of users and increases their efficiency by up to 93%.
A SIM is all one needs to get started with calling and to manage everything in one place.
Benefit from cloud telephony features such as number masking, reduced idle time, etc.
Get the flexibility and convenience of making calls directly through your desktop or laptop.
Get clarity on your teams’ efforts - know the number of calls attempted, connected, etc. Filter and analyze individual performance.
From total calls attempted to their average duration, analyze and manage your telecallers’ performance easily in real-time.
Keep track of your leads’ responses noted by your team, analyze the efficiency of your telecallers’ interactions with leads.
Increased team productivity
Actionable and real-time team insights
Quick setup, quick adoption
100% support from our end
Sumant Chinchwadkar, Expessions Learning
AWS Encrypted
Secure Cloud-based
No Backup Required
No Data Sharing
