Users now have an option to implement ‘lead duplication’ at a campaign level. This option will impact all the leads of the selected campaign. Furthermore, there are also improvements to the existing functionality.
On the Admin Portal, the 'User Login Report' section now has an improved Date filter. By using the new 'Date Range' filter, you can easily select the start and end dates to view your telecallers' login activities between those dates.
Previously, if you made changes to an existing Customer Details Form, you would lose your saved information. But with this update, you will still have access to your data. You can access it when you download a report.
This update enhances our existing webhooks integration. Most of the services don’t offer compatible customization options, but with this update, the ‘name’, ‘number’ and ‘email’ fields can be easily customized and there is more flexibility in mapping them to NeoDove.
Whenever you make a follow-up call, you will now be able to see the date and time that follow-up was set. On the dialer, you can see this under the ‘Follow-up Leads’ and ‘Not Connected Leads’ sections. On the Admin Portal, you can see it under the ‘View Leads’ section.
Make your searches faster and more efficient. With the Filter button now available at the top of the ‘View Leads’ section, you no longer need to navigate to the sidebar to find the lead you are looking for.
On the Admin Portal, the 'User Call Report' section now has an improved Date filter. By using the new 'Date Range' filter, you can easily select the start and end dates to view your telecallers' performance between those dates.
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NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
Here’s a list of what you can do with NeoDove:
Create and prioritize campaigns. Add leads. Assign users.
Create customizable customer details forms and message templates. Add attachments.
Get complete lead history. Make calls through auto dialer.
Send instant WhatsApp, email and SMS without saving customer details manually.
Set follow-ups and never miss a single lead.
Prioritize leads and assign tasks to other members.
Get sales pipeline overview and call reports.
Track and manage team performance.
Get both direct and custom integrations. Capture all the leads in one place.
Access the Marketplace for value-added services.
NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.
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