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Product Updates

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[zcwp id = 5]
April 8, 2022

Duplication of leads at campaign level

Users now have an option to implement ‘lead duplication’ at a campaign level. This option will impact all the leads of the selected campaign. Furthermore, there are also improvements to the existing functionality.
March 11, 2022

New lead filtering option added

With this update, you can filter leads based on the date of the last call by an executive. Follow this sequence - Campaign >> View Leads >> Filters >> Last Call Date Range Filter.
February 10, 2022

Improved UI/UX for the Date filter under User Login Reports

On the Admin Portal, the 'User Login Report' section now has an improved Date filter. By using the new 'Date Range' filter, you can easily select the start and end dates to view your telecallers' login activities between those dates.
February 10, 2022

Select, search, and reset in a snap

Make your searches more convenient. With a ‘Reset’ button now added to the ‘Search’ pop-up, removing all previously selected options is now just a quick click away.
February 04, 2022

Greater degree of flexibility when customizing various fields

This update enhances our existing webhooks integration. Most of the services don’t offer compatible customization options, but with this update, the ‘name’, ‘number’ and ‘email’ fields can be easily customized and there is more flexibility in mapping them to NeoDove.
January 27, 2022

Campaign management made much more convenient

Cut confusion and increase efficiency with the option of assigning two campaign managers. Each manager can handle activities seamlessly and ensure a smooth running of the campaigns.
January 27, 2022

Know when a follow-up was scheduled

Whenever you make a follow-up call, you will now be able to see the date and time that follow-up was set. On the dialer, you can see this under the ‘Follow-up Leads’ and ‘Not Connected Leads’ sections. On the Admin Portal, you can see it under the ‘View Leads’ section.
January 14, 2022

Search with ease and speed using the Filter button

Make your searches faster and more efficient. With the Filter button now available at the top of the ‘View Leads’ section, you no longer need to navigate to the sidebar to find the lead you are looking for.
January 14, 2022

Easily copy numbers to clipboard

In the 'Lead Information' section, there is now an option to copy a number so that you don't have to retype it each time.
January 14, 2022

Improved UX for the Date filter

On the Admin Portal, the 'User Call Report' section now has an improved Date filter. By using the new 'Date Range' filter, you can easily select the start and end dates to view your telecallers' performance between those dates.
January 14, 2022

Increase customer engagement with SMS automation

Org admins can now set two important triggers for IVR incoming leads. With SMS automation, a message is sent immediately to the leads following every missed or answered call.
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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    About NeoDove
    NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
    It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
    Here’s a list of what you can do with NeoDove:
    • Create and prioritize campaigns. Add leads. Assign users.
    • Create customizable customer details forms and message templates. Add attachments.
    • Get complete lead history. Make calls through auto dialer. 
    • Send instant WhatsApp, email and SMS without saving customer details manually.
    • Set follow-ups and never miss a single lead.
    • Prioritize leads and assign tasks to other members.
    • Get sales pipeline overview and call reports.
    • Track and manage team performance.
    • Get both direct and custom integrations. Capture all the leads in one place.
    • Access the Marketplace for value-added services.
    NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.

    Are you still losing out
    on leads?

    Use our smart Telecalling CRM to get rid
    of lead leakage today!


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