The call center marketplace revenue is a whopping $200 Billion! And, it’s expected to reach $407.1 Billion by 2022. If that number doesn’t convince you,
Due to the pandemic, the call center industry has been a pioneer when it comes to the remote work field. In fact, according to industry
Can artificial intelligence (AI) replicate human emotions? Will AI take all our jobs? Will AI replace mankind?! These are just three among the many questions
What comes to your mind when you hear the word call center? Tecalling agents solving issues of customers or annoying persistent calls? It’s understandable. Many
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