In the fast-paced world of customer service, staying connected is key. That’s where mobile call center software swoops in like
96% of customers reported that great customer service plays a vital role in building trust. But, how do businesses ensure
Were you aware that cloud systems enable start up businesses to trim down initial costs by up to 90%? As
The call center marketplace revenue is a whopping $200 Billion! And, it’s expected to reach $407.1 Billion by 2022. If
Did you know that 88% of customers prefer talking to a live agent as compared to navigating an automated phone
Did you know that 96% of customers believe that customer service is a vital factor that affects their choices? This
In 2021, many customers reported about poor customer service. Hence, call centers and companies increased their personalization efforts by 73%.
Many common call center issues can now be reduced thanks to advances in call center software technology. This allows call
94% of customers are likely to purchase again from a brand if they had a positive customer experience. Isn’t the
Did you know that the size of the mobile VoIP market is expected to be worth $183.7 billion? If you
Do you want to receive important information and updates iver WhatsApp
