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Why is Telecalling important for your business?

Telecalling is a type of communication wherein you connect with your customers over a call.
Telecalling can be used for many purposes. However, its primary purpose is to understand your customer’s pain points and offer them the best solutions.
In telecalling, you directly communicate with your customers and prospects. As such, it’s one of the most effective methods of engaging leads and providing customers with support throughout your sales process.

Why Do You Need This Guide?

Telemarketing Vs. Telesales: What’s the difference?

Telemarketing Telesales
DifferentIncreases brand awareness Increases customer retention rate
Generates leads for the sales team to pursue Convert leads into paying customers
Conveys latest offers and schemes Continually follows-up with prospects
Researches the market extensively to identify opportunities Closes more deals and increases revenue generation

80% of sales require 5 follow-up calls after the meeting


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