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Why is Telecalling important for your business?

Telecalling is a type of communication wherein you connect with your customers over a call.
Telecalling can be used for many purposes. However, its primary purpose is to understand your customer’s pain points and offer them the best solutions.
In telecalling, you directly communicate with your customers and prospects. As such, it’s one of the most effective methods of engaging leads and providing customers with support throughout your sales process.

Why Do You Need This Guide?

  • Know the importance of telecalling for your business
  • Know how telemarketing and telesales are different
  • Learn how to generate leads through telecalling
  • Know the do’s and don’ts of telecalling
  • Know about the essential tools for telecalling
  • Access some of the most effective telecalling scripts
Download Free Guide

Telemarketing Vs. Telesales: What’s the difference?

Telemarketing Telesales
DifferentIncreases brand awareness Increases customer retention rate
Generates leads for the sales team to pursue Convert leads into paying customers
Conveys latest offers and schemes Continually follows-up with prospects
Researches the market extensively to identify opportunities Closes more deals and increases revenue generation

80% of sales require 5 follow-up calls after the meeting

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NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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    About NeoDove
    NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
    It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
    Here’s a list of what you can do with NeoDove:
    • Create and prioritize campaigns. Add leads. Assign users.
    • Create customizable customer details forms and message templates. Add attachments.
    • Get complete lead history. Make calls through auto dialer. 
    • Send instant WhatsApp, email and SMS without saving customer details manually.
    • Set follow-ups and never miss a single lead.
    • Prioritize leads and assign tasks to other members.
    • Get sales pipeline overview and call reports.
    • Track and manage team performance.
    • Get both direct and custom integrations. Capture all the leads in one place.
    • Access the Marketplace for value-added services.
    NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.

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