Real-time Data Analytics
With the in-built real-time data analytics functionality, NeoDove allows you to access customized reports across all key functions to facilitate informed decision making. Identify the areas of concern and take corrective actions immediately to maximize your profits.
Accurate lead reports
Access detailed reports on anything and everything related to your leads. You get to know the number of calls made, pending calls, calls reassigned and follow-up calls. This will help you know the exact status of your leads in the buyer journey funnel.
Team Status
Know what your callers are upto – every single minute from the time they log in to logout. You get notified when they are going to a break time, coming back and also if they have extended their break time without informing you. Track and monitor the activities of respective teams to ascertain as and when any interventions are required.
Calls details
With NeoDove’s dynamic interface, you can readily gain access to the information regarding calls made. Not only can you check the duration of the call but also listen to the recording for strategizing ahead.
Customized Reports
NeoDove allows you to access customized reports across a number of functions like at User level, Campaign level, calls made and many more along with call recordings.With real-time data available at your fingertips at all times, the efficiency of the decision making is enhanced manifolds.
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