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Interactive voice response for your business

Use interactive voice response to connect with your customers instantly. Explore solutions like virtual numbers and route calls to your sales and support agents instantaneously.

What is an IVR solution?

An interactive voice response(IVR) acts as an automated calling solution for your business. With NeoDove, you can interact with your customers even though no agents are available with a personalized greeting with a wide variety of queries that your customers get to choose from.

Generate more leads and offer a personalized customer experience

With NeoDove’s IVR solution you’ll be able to increase your lead generation activities and provide a more personalized customer experience.

Advanced Call Routing

An advanced call routing helps to answer your customers’ calls automatically and hands them over to the available agent to reduce wait time.

Multi-lingual Greeting

Greet your customers with multi-lingual support. Offer them value feedback in English, Hindi, and regional languages.

Call recording

Track your sales team’s performance through real-time call recordings and guide new team members with customer pitch examples.

24x7 Availability

Be available for your customers 24X7 through IVR. Give them a customized personalized greeting every time they raise a query.

Related features

Cloud telephony

Sticky agents

Marketplace partnership

Trusted by 2500+ customers

Frequently asked questions

IVR is a great way to interact with your customers without having to actually talk to them. This gives your business brand identity and keeps your customer experience high-quality.
IVR is an effective solution for small, medium, and large businesses alike. Small businesses should definitely try and incorporate this solution as it is automated and requires minimal to zero manual interference.
NeoDove is associated with cloud technology that accelerates your business workflow. Not only are IVR solutions but it also has many features that make your customers’ journey user-friendly.
Although you can get the benefits of a lot of integrations, IVR solution has a separate pricing. You can talk to our experts for more detailed knowledge.

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