Multichannel communication is a term that refers to a diverse array of media channels companies use to communicate with their customers, such as social media platforms, phone calls, texts, emails, etc. It has been proven over time that consumers tend to trust companies more when they communicate through multiple channels rather than just one platform only. Win the trust of your customers with NeoDove! Easily call, SMS, email, or Whatsapp your leads – without saving their contact details manually.