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Communicate easily with multi-channel customer engagement

Hassle-free communication with your customers using their preferred channel. Create multiple touchpoints via multiple channels and build strong customer relationships.

Trusted by 5000+ users across india

Features of multi-platform integration

WhatsApp button

Get easy access to the WhatsApp button in the platform itself

Multi-channel communication

Communicate via email, SMS, WhatsApp with your prospects and customers

SMS automation

Send triggered text messages to prospects with no manual intervention

Custom scripts

Have access to customizable scripts to deliver your sales pitch


Have the ability to attach documents to pre-existing templates

Custom variables

Get custom variables in your WhatsApp templates

Stay ahead of the curve with social media integration

Create connections with your customers that adds value beyond just transactional relationships. Actively interact with them using cross-channel communication including voice calls, WhatsApp, email, or SMS.

  • Connect using WhatsApp business directly from NeoDove
  • Send triggered messages with customized templates through SMS automation
  • Foster lasting relationships with your customers
  • Improve your sales volume
customer engagement
customer engagement

Sell more, support better, and get feedback

Better customer engagement gives you the added benefit of analyzing your customers’ needs. The data collected from the engagement campaigns can be used for customer behavioral attributes that help in improving the overall customer experience.

  • Enhance average customer lifetime value
  • Give added value to your customers
  • Initiate communication through SMS, WhatsApp, or email right after the call
  • Nurture customer relationships through value inputs 

#1 Telecalling CRM for sales engagement and customer interaction

Increase customer retention and reduce churn

Get a feature-packed solution to retain more customers and reduce unwanted churn. Set sales reminders and notifications. Use the schedule lead feature to ensure timely follow-up messages and sales meetings.

  • Schedule meetings and set sales reminders
  • Follow a systematic customer engagement roadmap
  • Regularly reach out to them with offers, product updates, and information
  • Trigger messages to lost leads through SMS marketing 
customer retention
customer engagement

Maintain a distinctive brand identity through customer engagement

Customer engagement is the key to build a distinguishable brand identity. A well-perpetuated engagement strategy keeps your customers’ needs on priority. It gives you a roadmap for continuous relevant engagement throughout your sales process.

  • Capture leads, track leads’ progress and check your sales volume in real-time
  • Target your customers’ needs through communication channels
  • Have access to custom logical scripts to deliver the perfect pitch
  • Ensure zero lead leakage with consistent follow up

Ready to take your customer engagement to the next level?

Give your business the ability to sell like a pro with NeoDove

Related Resources

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