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User Experience (UX)

What Does User Experience (UX) Mean?

User Experience (UX) pertains to everything an end-user experiences when interacting with a company and its product/service. It can be immersive or involving, active or passive, visual or auditory and the range of experiences is infinite.

The Importance of UX

For businesses, user experience is crucial because it influences how users interact with information and also how they feel when they navigate through an app, visit a store, or scroll through a company’s website.

Its purpose is to provide people with an engaging, productive and efficient interface that creates value for both parties involved: users and companies trying to sell something.

NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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    About NeoDove
    NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
    It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
    Here’s a list of what you can do with NeoDove:
    • Create and prioritize campaigns. Add leads. Assign users.
    • Create customizable customer details forms and message templates. Add attachments.
    • Get complete lead history. Make calls through auto dialer. 
    • Send instant WhatsApp, email and SMS without saving customer details manually.
    • Set follow-ups and never miss a single lead.
    • Prioritize leads and assign tasks to other members.
    • Get sales pipeline overview and call reports.
    • Track and manage team performance.
    • Get both direct and custom integrations. Capture all the leads in one place.
    • Access the Marketplace for value-added services.
    NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.

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