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GLOSSARY Discovery Call

Discovery Call

What is a Discovery Call?

A discovery call the first call that you make to a potential customer. It is an opportunity to identify the prospect’s challenges, goals, and needs that your business can fulfil.

 

What is the purpose of a discovery call?

Call it a consultation call or an exploratory call, it is the opportunity to explore the potential of business and see if you want to go any further. Discovery calls are great for making sure that you know what the other party’s needs and wants are as well as determine whether it would be worth engaging with them in the future.

Related Sales Terms

Sales calls

The most important part of a sales call is the presentation of the products or services being sold.

Sales automation

Sales automation is a way to automate the sales process for your business so that you can focus on what matters most—growing your business.

Sales acceleration

Sales acceleration is about ensuring that your sales process is as efficient as possible.

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NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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    About NeoDove
    NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
    It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
    Here’s a list of what you can do with NeoDove:
    • Create and prioritize campaigns. Add leads. Assign users.
    • Create customizable customer details forms and message templates. Add attachments.
    • Get complete lead history. Make calls through auto dialer. 
    • Send instant WhatsApp, email and SMS without saving customer details manually.
    • Set follow-ups and never miss a single lead.
    • Prioritize leads and assign tasks to other members.
    • Get sales pipeline overview and call reports.
    • Track and manage team performance.
    • Get both direct and custom integrations. Capture all the leads in one place.
    • Access the Marketplace for value-added services.
    NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.

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