What is Computer Telephony Integration (CTI)?
Computer telephony integration (CTI) refers to a type of technology that allows computers to communicate with telephones. As a result, you can access a phone’s functionalities and pertinent data from a computer. This type of technology is used primarily in call centers to improve the productivity of agents.
Why choose CTI?
Benefits of Computer Telephony Integration:
The most important part of a sales call is the presentation of the products or services being sold.
Sales automation is a way to automate the sales process for your business so that you can focus on what matters most—growing your business.
Sales acceleration is about ensuring that your sales process is as efficient as possible.
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