What is Cloud Telephony?
Cloud telephony provides an alternative to PBX because it enables the user to make phone calls from any device that has an Internet connection, such as a smartphone, tablet, laptop, etc.
Cloud telephony services are a new trend in telecommunications that are quickly growing in popularity. These services are built on standard platforms that enable users to move their communications to the cloud, eliminating the need for costly on-premises infrastructure.
With the rise of mobile devices and the ubiquity of the internet, there’s never been a better time to start using cloud telephony. Not only does it provide businesses with the ability to cut costs, but it also provides a new way to market to customers.
How does it work?
Cloud Telephony works through VoIP. VoIP is a technology that allows for voice communications over IP networks, such as the Internet. With VoIP, voice calls are routed through the Internet instead of being sent over traditional telephone lines. The main advantage of VoIP is that it allows you to make calls from anywhere in the world.
We all know that landlines are slowly going away. You can’t be surprised that companies are starting to replace their phone systems with VoIP solutions. The most popular of these is Skype. It’s a simple, easy to use program that allows you to make calls from your computer.