Empower your business with NeoDove!

Now Experience India's Leading Telecalling CRM on iOS

Join our Telegram community for the latest on Tele-calling, sales engagement, and more!

Churn is a metric used by many companies to measure customer satisfaction. In the case of a subscription, churn is the percentage of people who cancel or do not renew their subscriptions after a certain time frame. This metric can be helpful for a company that wants to understand how satisfied customers are with a product or service.

Churn is a measure of how often users stop using a product. When a product is sold via subscription, there can be a monthly, quarterly, or annual churn rate. Churn is often evaluated for a specific period of time, but it’s not limited to that time frame.

It’s not uncommon for companies to experience a decline in sales or revenue as a result of customer cancellations.

Example of Churn

For example, the popular video game Fortnite has seen a decline in active players, which has impacted its overall user base and therefore its revenue.

Think about the last time you went to a restaurant. You probably made a reservation and sat down, and when your table was ready, you got up and left. Chances are you didn’t go back to that restaurant.

Share this article

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s,

Request Demo

Support Form (#3)

    Request Demo

    By submitting this form, I give my consent to receive message/email/whatsapp and updates to my number or email address