A Virtual Call Center or contact center is one in which the agents or executives are geographically far apart rather than seated at workstations in one office.

Vital Sales Stats are powerful pieces of information that help you gain insights into the vast world of Sales, and are also powerful tools that help you sell more effectively.

Value Proposition is the set of benefits a company offers to its customers. It answers the question “so what?” and describes why someone should buy your product instead of a competitor’s.