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What are the important steps to take in lead generation process?

Published on December 4, 2021
Last modified on December 22, 2022
Lead Generation Process

What Is Lead Generation Process?

The lead generation process refers to the process of discovering new/potential customers for your product or service, also known as leads. Anyone who has shown an interest in your business or product is considered a lead. There are several methods in which a lead can show interest, such as by supplying your company with their email address and phone number.

A company’s ability to increase website traffic and convert those leads into paying customers relies greatly on lead generation in today’s business environment. 


Lead Generation Steps

Lead generation is all about establishing trust with your target customer base while educating them about your business and offerings. While each lead generation process will differ depending on the business, the following are the lead generation steps that can help you understand how the lead generation process works from start to finish:


1. Target market research

Identifying your target market is the first step in developing an efficient lead-generating strategy. Do you know who your clients are? What kind of visitors is coming to your site? What are their challenges, and how can your services or product benefit them? Having a better understanding of your leads will help you to generate content that is both interesting and useful, leading to more sales.


2. Acquire leads

  • Create Engaging Content: It’s no secret that content marketing is one of the most effective ways to generate leads. Customers will show interest in your offerings when you develop engaging, informative, and shareable content. Blog entries, social media, images, and infographics are all examples of material that can be published on your website.


  • Promote and distribute content across business channels: It is important to distribute your content across all of your company’s platforms after you have created it. Get the word out by putting it up on your social media accounts like Facebook, Instagram, and more. Search engines like Google, social media and the company’s website are great places for clients to locate your content.

When a lead becomes interested in viewing a long-form piece of content, they fill out a signup form and become a part of your contact management system, email list, or both. This visitor has now been converted into a new lead.

Related: How to Generate Leads (Top 12 Ways)


3. Nurturing existing leads

When a lead has subscribed to your email list or is in your lead management system, it’s time to focus on developing a long-term relationship with them. Guide them carefully through the sales funnel or persuade them to buy. Send personalized, one-of-a-kind emails enticing them to try a free sample, download a product trial, or make another purchase.

To convert a lead into a customer, the entire process of nurturing them could take anywhere from a month to more than a year, if not longer. Take your time building the relationship over the phone and via email, and keep an eye out for when the customer is ready to take the next step with your company.


4. Lead scoring

Identifying the most valuable leads in your database is easier with Lead scoring. One of the most valuable leads is the one that engages with your business online more frequently than other leads, whether it’s downloading more stuff or visiting more pages on your website.

The more you profile your leads, the clearer a picture you’ll have of your prospects and their readiness to buy. The process of converting subscribers into leads, then marketing-qualified prospects, and finally, sales-qualified prospects helps you visualize your sales funnel and segment leads for more precise communication targeting.

Instead of chasing low-quality leads, focus your team’s efforts on nurturing high-quality leads. This will have a higher impact on sales because they are already engaged in your content and are more likely to become customers.

Look at how your lead’s score rises and falls overtime to figure out when most leads start to wane and how to get them back on track, as well as when they’re ready for the sales team to work with.


5. Pass along leads to your sales team

With lead generation, the marketing team’s primary goal is to find new potential customers and cultivate their interest in learning more about your business. The sales team’s goal should be to turn a customer’s desire sparked by marketing efforts into a conversion.

A company’s sales force can enhance the customer’s experience and retain them over time once they have made a purchase. When looking at your leads, determine which ones are ready to be sent to sales and which ones need to be nurtured by the marketer. 


6. Evaluation of lead generation process

When it comes to generating new leads, nurturing them, converting them into customers, and retaining those customers, your whole lead generation process should be scrutinized by your team.

An effective method for improving your lead generation process is to determine where leads drop off and then work to fix the problem while also learning how you can get back in touch with those who were previously lost. Many leads are lost before they ever get to the sales stage because of a lack of interest in your brand.

Analytics can assist your team keeps track of benchmarks like increasing traffic to your website, more people signing up to your email list, an increased conversion rate, longer time spent on the website, and more, among other metrics. Keep an eye on these metrics to see if they’re affecting your leads’ journey through the sales funnel and preventing them from abandoning your company. 



There are several moving pieces in a strong lead generation process, which are necessary to attract, nurture, and convert leads into customers as effectively as possible. The process of generating new leads is a continual one that necessitates constant improvement.

You need to understand that what is effective this year may not be effective the following year. As a result, it’s critical to keep an eye on your customers’ evolving preferences. Be willing to experiment with different approaches to lead generation to serve your clients’ demands and needs better.

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