Durwang Sawant, SwitchMyLoan
Prioritize, hold or block incoming calls with advanced call management. Effortlessly reduce customer frustration, improve VoIP call quality and maximize the impact of your calls.
Ensure efficient and systematic routing of incoming calls. Route inbound calls to the correct agents based on type of customer, purpose of call, agent performance, issue ownership and available agents.
Boost productivity by integrating CRM with your VoIP phone system. Create an integrated workflow, facilitate better communication and improve customer retention rates.
Record and analyze call data in real time and completely transform your business. Track call session metrics, monitor agent performance and optimize team productivity.
Seize every cost-saving opportunity and minimize directa and indirect expenses with a VoIP phone system.
Make calls from anywhere in the world and boost business flexibility by equipping employees with remote accessibility.
Enjoy complete portability with a VoIP phone system and use the same phone number from various locations.
Streamline your communication needs with VoIP and combine all your tools for messaging web conferencing and voice calling within one unified solution.
Enable your sales agents to effectively connect with potential customers, record lead information and promote your products and services.
With VoIP, effectively route calls, improve customer satisfaction with constant customer support and boost resolution rates.
No Backup Required
No Data Sharing
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