According to a survey, 63% of customers prefer companies that have text messaging as an option for communicating. In the
With the advancement in technology, the professional’s responsibilities towards marketing, services, or sales are no more confined to the four walls of the office. The employees have to be flexible and dynamic, working on-site and on-road with the clients.
Choosing the best mobile CRM app is a requisite for the employees to access the data, information, and general functions anytime and anywhere.
What is CRM for mobile apps?
The employees or officials working remotely and need access to organization CRM data and information through tablet and mobile devices, use Mobile CRM App. This app provides almost all the features present in the traditional CRM system. Any updates or changes made to the CRM on the desktop are immediately and automatically reflected on the mobile CRM.
When the officials are on the field and need flexibility and access to the data, then the seamless and unlimited transfer of data with functionality consistency from the mobile CRM app can be beneficial.
The easy and simple access to up-to-date data, information, contacts, meetings, dashboards, calendars, and many more with the CRM on mobile increases the work efficiency of the person many folds. Also, they can be in line with other employees and team members.
Must read: Complete guide on CRM
What are the benefits of using Mobile CRM apps?
Almost everybody is using the makeshift CRM in a routine lifestyle, and the examples for the same include editing spreadsheets, calendar apps, client notes, notebooks, or phonebooks. However, mobile CRM apps are quite advanced and specifically designed to increase sales and manage customer relationships.
The benefits of using SRM Apps can be listed below:
1. Manage and organize data
A mobile CRM assists in managing, organizing, and storing data, relationships, and customer information in one place. When working in a team, it becomes beneficial to have a shared platform, reference, and database.
2. Access information anywhere anytime
All the details are at the tips of your fingers, and you can access all the information as and when required.
3. Customers profile
The categorization of customers based on their background, interests, needs, and other factors is possible due to the mobile CRM App. This allows serving the customers better.
4. Boost sales
The CRM boosts the relationship with the customers and, in turn, improves sales. Also, it is very simple to focus on the high-end customers and nurture the others
5. Improve productivity
A centralized CRM assists in automating mundane, coordinating streamlined and simple deals. A lot of energy and time is saved with this.
6. Identify business opportunities
Analyzing the business using detailed reports generated from the CRM helps predict business growth, analyze the performance of salesperson, or forecast sales. With targeted sales and offerings, better opportunities are created.
Check out: CRM tools
Best CRM for mobile apps
Several mobile CRM apps are available in the market with many functions and features. Some of the CRM solutions are mentioned below:
NeoDove is a new entrant in the mobile CRM industry but is already a strong contender. This “CRM and sales engagement” application is tailored to the customers’ needs to drive actual sales conversions. With a strong backing in technology-based solutions and value-based services, this mobile CRM app is one of the most mature, practical, and innovative apps to suit business needs.
All the functionality such as deals on the go, reminders, creating tasks, detailed activity feed, and instant access to the desktop HubSpot CRM contacts is consolidated in the mobile CRM. The app also supports consistent live chat, a detailed caller ID screen, meeting outreach, and quick email.
The team collaboration also becomes simple with accessible storage, real-time notifications, straightforward task assignment, and many such functions. It is designed to suit all the categories of business and reconciles scalability and power with simplicity in use.
3. Zoho CRM
The Zoho CRM app is an interactive interface organized seamlessly on a fluid. The excellent features of this app include a location-based feature to identify sales opportunities and nearby customers, recording your visit, logging call details, and many more.
This application is a powerful resource available for dynamic CRM with real-time reports and AI in the mobile application. Zoho CRM is basically designed for the sales department, but it can be explored and considered for other aspects of the business as well.
This is one more mobile CRM app designed for sale-centric businesses. Most of the industry-based features such as meeting prep resources, syncing an email application, contact notes, and many more are comprised. This CRM is a leading-edge and very popular one.
The solid suite features of the CRM give you a win-win situation in individual performance and team performance with many multifaceted functions. The sleek, user-friendly interface is like the icing on the cake. This is a scalable and well-structured option of CRM for streamlining sales operations.
5. Sugar CRM
The Sugar CRM mobile app is designed for customer service, marketing and sales. The business organization looking forward to simplicity and degree of structure combined with maintaining functionality through mobile application are more inclined to this app.
The mobile CRM app is one of the first rated software with several features such as service activities, marketing, categorization of sales, pinpoint location services, straightforward summaries, and many more.
The most sought feature of this app is that it has offline sync capabilities. So even when there is a network connection issue, the crucial information is still available with the offline structure. Though the prices are high, they can be tailor-made according to the requirements of the business.
The mobile CRM app has its unique features and strengths. Almost all of them can be tailored to design as per the requirements of the business and come with affordable prices. So the selection can be very simple with the utility and the preferences of the business.