Securra Health Increased Their

Calls Ratio by 37% with NeoDove CRM

Pehle hum Convox ka use karte the, par usne hamara workflow kaafi messy bana diya tha. NeoDove par switch karna ek sahi decision raha- humara workflow kafi improve hua and ham zyada se zyada calls kar pa rahe hai!

About the Company

Securra offers an AI-powered platform and unite providers, payers, and pharma to simplify care, and enhance your wellness journey. They are headquartered in New York and serve individuals and organizations worldwide.

Challenges They Were Facing

With Zoho Bigin, they faced several roadblocks in scaling their telecalling operations.

How NeoDove Solved These Challenges?

With NeoDove, Securra Health overcame inefficiencies and scaled their operations seamlessly. Here’s how:

Centralized Data

Securra eliminated the fragmented workflow caused by juggling multiple platforms. With NeoDove’s all-in-one telecalling and autodialer solution, they centralized their data, streamlining lead management and outbound calling on a single platform.

Seamless Scalability

NeoDove’s simplified solutions empowered Securra to handle an increasing volume of calls effortlessly. This confidence enabled them to scale their telecalling team from 8 to 30, driving growth and operational efficiency.

Improved Outreach

NeoDove revolutionized customer engagement with powerful multi-channel features, enabling seamless outreach via calls, SMS, WhatsApp, and Email. This strategy simplified reaching potential customers and significantly boosted conversion rates.

Securra health

Notable Changes They Experienced

37%

increase in daily calls, reaching 200.

17.5%

boost in lead conversions.

5 to 30+

Users Increased in Seccura health

Conclusion

With NeoDove’s powerful telecalling CRM, Securra Health transformed its operations, overcoming the inefficiencies of fragmented workflows. :

Improved Conversions: 37% increase in daily calls and 17.5% growth in lead conversions validate the impact of NeoDove.
Enhanced Scalability: What started as a small-scale operation quickly scaled from 5 to over 30 users with NeoDove’s solution.

These results highlight how NeoDove revolutionized Securra Health’s operations, enhancing efficiency and scalability, while empowering their team to focus on higher-value tasks and drive greater outcomes.

5000+ Businesses Grew with NeoDove, Including

Ready to Transform Your Telecalling Operations?

NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.