Our Customers

Trusted by 20,000+ users

Features to enhance inbound and outbound calling operations

Ensure zero lead leakage, enhance customer experiences and maximize agent productivity with NeoDove telecalling CRM

Auto Dialer

Increase call attempts by up to 200% with an automated calling process. Be it status-wise calling, click-to-dial, or campaign-based calling, choose your preferred calling option.

Customer Engagement

Make the most of multichannel engagement. Build pre-defined templates and customizable scripts. Get SMS and WhatsApp automation and send instant messages to customers - all without saving any contact information!

Lead Prioritization and Assignment

Telecallers can prioritize leads as needed and can then call leads based on the priority set. You can also assign leads among each other based on the other telecaller’s availability, language spoken, hierarchy, etc.

Follow-up and Reminders

Follow-ups can be scheduled after each call, and as a follow-up approaches, telecallers will receive regular reminders for the same. Your telecallers can review the lead history to best understand the conversation and pick up where they left off.

Integrations

1000+ integrations available & customizable to fit your needs

Try our award-winning software for your team, today.

Not just motivated, but proven to be excellent

Micro Enterprise of the Year

MSME Business Awards 2021

Best use of Technology for Scalable Solution

IDEA Awards 2023

Benefits

How NeoDove can help you optimize inbound and outbound calling
Improve calling efficiency, enhance customer engagement and boost sales conversions

Efficient Call Handling

Streamline inbound and outbound call processes, enable agents to handle calls more efficiently, reduce wait times and improve overall customer experience.

Enhanced Call Monitoring and Analytics

Track call performance, measure key metrics, and gain valuable insights for quality improvement and performance optimization.

Personalized Customer Interactions

View customer profiles and call history, personalize interactions, tailor offers, and provide targeted solutions for improved customer satisfaction.

Optimized Lead Management

Track and nurture leads, prioritize follow-ups, and maximize conversion opportunities, leading to increased sales and revenue.

Automated Follow-ups

Automate follow-up tasks, ensure timely communication with prospects and exciting customers to improve conversion and retention rates.

Reduce CAC

Ensure zero lead leakage, keep leads in your sales funnel and boost your sales.

Efficient Call Handling

Streamline inbound and outbound call processes, enable agents to handle calls more efficiently, reduce wait times and improve overall customer experience.

Enhanced Call Monitoring and Analytics

Track call performance, measure key metrics, and gain valuable insights for quality improvement and performance optimization.

Personalized Customer Interactions

View customer profiles and call history, personalize interactions, tailor offers, and provide targeted solutions for improved customer satisfaction.

Optimized Lead Management

Track and nurture leads, prioritize follow-ups, and maximize conversion opportunities, leading to increased sales and revenue.

Automated Follow-ups

Automate follow-up tasks, ensure timely communication with prospects and exciting customers to improve conversion and retention rates.

Reduce CAC

Ensure zero lead leakage, keep leads in your sales funnel and boost your sales.

92% of customer interactions happen over the phone.

So, it’s high time to boost your inbound and outbound calling efficiency with NeoDove’s smart Telecalling CRM!

Who can use CRM for inbound and outbound calling?

CRM systems help manage incoming calls, track customer inquiries, access customer information, and provide personalized assistance.
You can leverage CRM systems for outbound calling, managing customer contacts, tracking sales leads, recording call outcomes, and maintaining a comprehensive sales pipeline.
Easily access customer data, track call history, manage call scripts, and record lead generation activities, to enable targeted and efficient outbound calling campaigns.

Get multiple options for calling

Because why limit your options to one, when you can have multiple?

SIM based calling

Cloud telephony
Desktop based calling (VOIP)

Who can use NeoDove?

How NeoDove’s telecalling CRM effectively supports inbound and outbound calling

Sales and Marketing

Reach a wide audience easily, promote your business and engage them with a foolproof communication strategy.

Support or Service

Stay connected with your customers, keep them updated, and have a complete record of your interactions with them.

Lead Generation

Improve your cold calling efficiency with features such as automated dialing, follow-up management, instant messaging, etc.

Feedback and Survey

Run feedback campaigns and surveys, and save responses on the spot. CSV files of the responses can be downloaded later.

Recovery

Run reminder call campaigns and send messages along with each call made. Track lead history and set follow-up reminders.

Call Center

Extend agent talk time, enable convenient performance reporting, and boost productivity and conversions with our autodialer.

Sales and Marketing

Reach a wide audience easily, promote your business and engage them with a foolproof communication strategy.

Support or Service

Stay connected with your customers, keep them updated, and have a complete record of your interactions with them.

Lead Generation

Improve your cold calling efficiency with features such as automated dialing, follow-up management, instant messaging, etc.

Feedback and Survey

Run feedback campaigns and surveys, and save responses on the spot. CSV files of the responses can be downloaded later.

Recovery

Run reminder call campaigns and send messages along with each call made. Track lead history and set follow-up reminders.

Call Center

Extend agent talk time, enable convenient performance reporting, and boost productivity and conversions with our autodialer.

Advantages

What makes NeoDove’s telecalling CRM a convenient choice for you

Time-saving

Improve productivity

Get extensive integrations

Quick setup, no hardware required

Enhance dialing efficiency by 93%

Improve dialing efficiency and empower your team with NeoDove’s smart auto dialer!

Why they love us

hear it from them!

72% increased sales conversions.

Find out more about why you need to say goodbye to traditional telecalling and hello to us!

Security

There is no risk to your data!

Why our customers love us...

Here is what they said

Watch your team achieve the results you want!

It’s not just talk, we’ll show you exactly what NeoDove can do for you. Don’t wait any longer to schedule your demo!











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    Frequently Asked Qsuestions (FAQs)

    A CRM for inbound and outbound calling is a software system that helps businesses manage customer interactions and streamline call processes, both for handling incoming calls and making outbound calls.
    By providing comprehensive customer profiles and call history, agents can personalize interactions, resolve queries efficiently, and offer timely assistance, leading to improved customer satisfaction.
    Yes, a CRM can track key call metrics such as call duration, call volume, response times, and call outcomes, allowing businesses to monitor and evaluate agent performance and overall call center efficiency.
    Yes, most CRM systems offer integration with telephony systems, allowing seamless call handling, automatic call logging, and access to call-related information within the CRM interface.
    A CRM system enables businesses to track and analyze customer interactions, manage leads effectively, and personalize marketing campaigns, resulting in improved sales productivity and targeted marketing strategies.
    What do you believe makes a brand socially responsible?
    a) Philanthropic initiatives
    b) Ethical sourcing and manufacturing
    c) Diversity and inclusion practices
    d) Community engagement and support
    Rewrite the above question using simple words that are easy to understand

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