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With more than 180 billion active users across 180 countries, WhatsApp unleashes over 60 billion messages every day.
The app is a quick, easy, and convenient way to send audio and text messages – privately and in groups – share photos and videos, and transfer documents.
WhatsApp Business was introduced to the market back in 2018. The app was developed and dedicated to small and medium-sized businesses.
It was built to make it a fast, secure, and reliable way for businesses to connect with their current and potential customers, retain them, build loyalty, and launch effective marketing campaigns.
WhatsApp for Business API is designed for large-scale businesses or enterprises. It is a revenue-generating business API system that has no frontend interface and no mobile application. The idea behind its development is to integrate it into your business’ software.
It is also a great tool to be used in the current remote working environment. It has the right features and can be real easy to use.
Read – Tips for salesperson to ace remote selling
WhatsApp Business is a hybrid version of the WhatsApp we use to communicate with family and friends, but it includes some extra features to make it more of a customized business solution:
The pricing system for WhatsApp Business is really simple. It is free to download. The basic messaging tools like messaging, profile details, labels, broadcasts, and statistics are free, but there are other associated prices.
Quick Tip:
→ You can integrate your Facebook account with WhatsApp Business.
→ You can run ads on Facebook and Instagram placements to direct the audience to your WhatsApp.
WhatsApp Business can be used to scale a small business. It can be helpful to connect and engage with both existing and potential customers. It allows direct promotion of their products, and services. The platform gives small business owners something extra that can’t be found in conventional apps.
NeoDove is integrated with WhatsApp Business to facilitate the process of initiating contact and engagement between the telesales agents and customers.
No need to navigate between tools. Agents can simply make outbound calls, manage leads, maintain follow-ups, send SMS messages, or WhatsApp text messages from one platform.
Sign up now and explore the platform through our free trial offer or reach us out for a personalized demo.
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