Rapport can be built by showing a personal interest in the customer.
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An organized approach is the key to completing tasks efficiently and meeting customer needs effectively. In contrast, an overcrowded mental and physical environment will not lead to great results.
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There are definitely going to be angry calls among the many calls you make or receive per day. As a telecaller, you must be mindful of your temper in situations like these and not react similarly.
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When you deal with objections effectively, you demonstrate your expertise. Not only this, but you also increase the chances of closing a sale. As you address objections, pay careful attention to what the others are asking and promptly resolve their concerns.