Why is WhatsApp Business very Important for Small and Medium Businesses?

Why is Whatsapp Business very Important for Small and Medium Businesses?

Estimated Reading Time: 4 minutes Most small and medium businesses in India and worldwide will agree that Whatsapp Business is an indispensable app for communicating with customers and growing their business. You cannot ignore the fact that today, more than 80% of people conduct their business and personal interactions through Whatsapp Business. Undoubtedly, the app, which has replaced SMS, has […]

What Is Upselling & How To Upsell Without Annoying Your Customers

upselling without annoying customers

Estimated Reading Time: 4 minutes Often you will see that people associate upselling with an underhanded telesales technique that tricks the customers into spending more money than they had planned to. But what people do not realize is the upselling can do great things for your business without altering or ruining your brand. Furthermore, it helps you to make better […]

Why does the automobile industry need automated software?

automated software for automobile industry

Estimated Reading Time: 3 minutes In the era when globalization has modified lifestyles and enhanced dimensions, automobiles have become an important part of modern-day living. From a basic motorcycle to a lavish modified car, modernization has led to a surge in the scope of the automobile industry. This has not only helped heighten the automobile sector yet has also affected […]

How to sell more loans

How to sell more loans

Estimated Reading Time: 4 minutes As a loan officer/seller, your primary goal is to decide the best loan program for your customer and further on close the deal. Moreover, you need to be well adverse with details like property type, loan amount, credit score, etc. These key details are necessary for providing your customer with great services. If you want […]

Negotiation When Your Deal Seems Lost

NeoDove-Negotiation when deals seems lost

Estimated Reading Time: 4 minutes At times, we put our best efforts, but still, the negotiation does not go the way we expected it to be. There can be many reasons for it. Maybe your potential customer went in for what your competitor had to offer, maybe your customer was not satisfied with the deals you had put forward and […]

Customer Engagemment in SaaS

Estimated Reading Time: 5 minutes Want to sustain growth? Want to increase customer base? Want your customers to stay lifetime with your business? I think this is the right place for you! If we look at the sales process,it not does not  start with direct pitching,it starts with research about the customer to provide him the best possible solution and […]

Go Multilingual

Estimated Reading Time: 4 minutes Going Multilingual “Meow” means “woof” in cat.” George Carlin has presented a very deep thought in just four words’ sentence. If you are one of those who has faced the same problem then surely it is very relatable for you. How ? Let’s take a look at it . आमचे अर्पण અમારા તકોમાંનુ আমাদের নৈবেদ্য […]

How To Deal With Unhappy Customers

Estimated Reading Time: 5 minutes One of the most unavoidable challenges for the customer service department in any business is to deal with unhappy customers. And dealing with them poorly can lead to an increase in customer churn rate, time and energy-consuming conversations, and an unpleasant outcome. Especially now that the social media and the internet in general, has given […]

8 Common Types of Customer Loyalty Programs

Estimated Reading Time: 4 minutes Customer loyalty indicates the tendency of a customer to select a brand over the competition. This is a result of continuous positive emotional experience and perceived value of a product or a service, and it increases the likelihood of a customer to repeat business. Why is building customer loyalty so critical? Customer loyalty is one […]