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Empower your business with NeoDove!
Now Experience India's Leading Telecalling CRM on iOS
Empower your business with NeoDove!
Now Experience India's Leading Telecalling CRM on iOS
Contact Center
What is a Contact Center?
A contact center serves as an organization’s primary point of contact for customer inquiries. Customer service, technical support, and sales assistance are their main focus areas.
Contact Center vs Call Center
Contact centers are very similar to call centers. There is, however, a difference in the amount of features offered by each solution. As opposed to a call center, a contact center enables communication through multiple channels, including voice, chat, email, web, and social media.
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NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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About NeoDove
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
Here’s a list of what you can do with NeoDove:
- Create and prioritize campaigns. Add leads. Assign users.
- Create customizable customer details forms and message templates. Add attachments.
- Get complete lead history. Make calls through auto dialer.
- Send instant WhatsApp, email and SMS without saving customer details manually.
- Set follow-ups and never miss a single lead.
- Prioritize leads and assign tasks to other members.
- Get sales pipeline overview and call reports.
- Track and manage team performance.
- Get both direct and custom integrations. Capture all the leads in one place.
- Access the Marketplace for value-added services.
NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.
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