What is Click to Chat?
Click to Chat is a live chat feature, typically a button or snippet of code, that enables you to begin a conversation with someone without having to save any contact information.
What are the benefits of Click to Chat?
Improved lead generation
Embedding the click-to-chat link is a great way to simplify the customer’s path to contact you. As a matter of fact, instant interaction with prospects can boost conversions by as much as 200%.
Prompt customer support
Agents can get in touch with customers at the click of a button and can engage them in real-time.
Enhanced customer experience
The shorter the response time, the happier the customer. Moreover, customer loyalty goes hand-in-hand with a great customer experience. Your promptness and effectiveness will make them loyal to your company.
The most important part of a sales call is the presentation of the products or services being sold.
Sales automation is a way to automate the sales process for your business so that you can focus on what matters most—growing your business.
Sales acceleration is about ensuring that your sales process is as efficient as possible.
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