How to make life easy for your sales team?

How to make life easy for your sales team?

The importance of the sales team should never be subject to underestimation. The hustle put into achieving all the targets and helping the business grow is not an easy task. Every organization that has a sales team expects its team to perform at its best. The onus of generating quality leads and bringing them to […]

Flattening the Curve for Customer Support Agents During the Pandemic

customer support agent

The continuous spread of COVID-19 has upended the world. It disrupted workplaces and caused a disturbing uptick in the call volume of customer service centers. All of that in a time when we should be moving contact center agents to a safe, work-from-home environment. And that is to reduce the spread of COVID-19 and lower […]