The Ideal Cloud Telephony Platform for SMBs
Dedicated Customer Support
1,000+ Integrations
20,000+ Users
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NeoDove’s Telecalling CRM!
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Cloud Telephony Platforms for SMBs
Dedicated Customer Support
1000+ Easy Integrations
20,000+ Users
Are you looking for a job Click Here
Enter your details and request a free demo of
NeoDove’s Telecalling CRM!
By submitting this form, I give my consent to receive message/email/whatsapp and updates to my number or email address
Our Customers
Traditional Telecalling vs NeoDove’s Telecalling CRM
| Terms | Traditional Telecalling | NeoDove’s Telecalling CRM |
|---|---|---|
| Different Calling Methods (Sim-based,Cloud Telephony, VoIP) | ||
| One-touch communication (WhatsApp, Email, SMS) | ||
| 360-degree lead management | ||
| Intergations with multiple channels | ||
| Real-time performance analytics | ||
| Follow-up reminders |
Features to optimize calling
Lead Form and Disposition
Lead forms or scripts are customizable for every campaign you create. Customize your scripts in your preferred language, and include questions in a variety of formats, such as MCQs, texts, dates, etc. At the time of disposition, telecallers can classify leads under different categories.
Lead Form and Disposition
Telecallers can prioritize leads as needed and can then call those leads based on the priority set. Telecallers can also assign leads among each other based on the other telecaller’s availability, language spoken, hierarchy, etc.
Instant Multichannel Engagement
NeoDove autodialer goes beyond making calls, it helps build holistic relationships with customers. A telecaller can send instant WhatsApp messages, SMS, and emails immediately after each call. Just a click can boost their engagement by up to 130%!
Follow-up and Reminders
Follow-ups can be scheduled after each call, and as a follow-up approaches, telecallers will receive regular reminders for the same. Furthermore, in a call, telecallers can review the lead history to better understand the conversation and pick up where they left off.
Call Routing
Manage your calls effectively, handle call queues and automatically distribute incoming calls to specific agents based on tags and categories.
IVR
Boost your customer service, provide 24/7 support and improve customer satisfaction by instantly resolving queries and concerns with IVR.
Call Monitoring
Build records for every customer interaction with call recording. Optimize interactions by monitoring call quality to improve efficiency, train your team and boost productivity.
Third-party Integrations
With cloud telephony, integrate with 1000+ platforms to improve user experience and stay connected in-office or on the go.
Integrations
Try our award-winning software for your team, today.
Micro Enterprise of the Year
Best use of Technology for Scalable Solution
Benefits
Scalability
Scale up or down based on your business needs and in a cost-effective manner.
Mobility and Ease of Use
Access a range of useful features, manage calls and log into your system from anywhere in the world.
Business Continuity
Enable your company to effectively connect with customers for longer periods of time with cloud telephony.
Security and Backup
Securely store and encrypt your data for maximum protection, eliminate data sharing and manual backing up of data.
Scalability
Mobility and Ease of Use
Business Continuity
Security and Backup
92% of customer interactions happen over the phone.
Calling Methods
SIM based calling
Cloud telephony
Desktop based calling (VOIP)
Use Cases
Sales Communication
Enable your sales agents to effectively connect with potential customers, record lead information and promote your products and services.
Customer Service
Effectively route calls, improve customer satisfaction with constant customer support and boost resolution rates.
Internal Communication
Streamline your communication needs with cloud telephony and combine all your tools for messaging web conferencing and voice calling within one unified solution.
Call Center
Empower your mobile workforce with the right tools to effectively manage calls, analyze call data and improve team performance.
Internal Communication
Sales Communication
Customer Service
Call Center
Advantages
Time-saving
Improve productivity
Get extensive integrations
Quick setup, no
hardware required
Cloud telephony systems can save 32 call minutes per day.
Why they love us
72% increased sales conversions.
Security
AWS, Encrypted
Secure cloud based
No backup required
No data sharing
Our Customers
Traditional Telecalling vs NeoDove
Traditional
- Excel or paper-based calling
- Time wasted in dialing numbers manually
- Engagement on other channels is minimal or nonexistent
- Lack of multiple integrations
- Difficulity in managing everything in one place
- Ineffective lead management
- Difficulty in assessing telecallers' performance
- Lack of systematic follow-ups
NeoDove
- Automated outbound calling process
- Sim-based, cloud telephony and Voip calling
- Instant WhatsApp, SMS and email after each call
- 1000+ integrations available
- Comprehensive lead management
- Real time lead and team performance reporting
- No missed follow-ups
- Customizable telecalling scripts
- 100% customer support
Integrations
customizable to fit your needs
Why our customers
love us...
Watch your team achieve the results you want!
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